We are in the process of building "New Nepal". "New Nepal " should not become only a popular slogan but really the "New Nepal" with all the positive values and aspirations of its citizens geared towards the peace and progress. There are many dimensions streamlined and drivers identified to make our "New Nepal" dreams come true. One of such dimensions is the reformation of the government. Governance and its service process should be well reengineered to fulfill the aspirations of its citizens. Information and Communication Technology (ICT) and its tools can help its effective and efficient transformation.
With the advent of the information age, the ways we work, study, and live have been experiencing dramatic changes. Due to the influence of economic and information globalization and the rise of the digital economy, governments are "reinventing" themselves to meet new expectations and the priorities of citizens and businesses. These dynamics are compelling many governments to create a new vision for its relationship with businesses and citizens and to create a new organizational structure to fulfill its mandate. E-Government can fulfill the mandate of government formulating a new vision of how government views its citizens, employees and businesses, and building a citizen-centered, service-oriented, public-participative government with efficient, accountable, transparent and performance government system. ICT based online service is the most democratic and unbiased service system. It offers equal opportunity to all races, genders, ethnic groups.
E-Government breaks the barrier of geographical diversity and makes the government services handy to all citizens at villages who are even not connected by roads and opens up many opportunities, provided Internet connectivity is available either through wireless communication, fiber optic cables, dial-ups, VSATs or whatever other medium.
Besides providing service to citizens, itâ€™s important to empower and motivate government employees to expect better service from them. E-Governance should transform the government workers into empowered knowledge workers. Nepal should not miss the benefits of global economy and specially the benefits offered by Internet.